Metamorphosis (“we,” “us,” or “our organization”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Policy governs your access to and use of [JoinMetamorphosis.com] (the “Website”), including any content, functionality, and services offered on or through the Website as a guest or participant.
By accessing the Website, you acknowledge certain information about you may be collected both automatically and through voluntary actions you take during your visit. This Policy applies to information collected on the Website and in email or other electronic communications between you and the Website.
1. Information We Collect
We collect information from you when you:
- Send an inquiry or message on our site
- Subscribe to our newsletter
- Respond to a survey
- Fill out a form (e.g., application forms or event registrations)
When you register, donate, or apply on our site, we may request:
- Your name
- Email address
- Phone number
- (Rarely) your credit card information (e.g., if making a donation or paying for an event)
Note: You may visit our site anonymously if you prefer.
Automatic Data Collection
As you navigate the Website, we may use automatic data collection technologies such as Google Analytics to gather information about your equipment, browsing actions, and usage patterns. This can include your approximate location, traffic patterns through our site, and other communications between your device and our Website.
2. How We Use Your Information
Any information we collect may be used in one or more of the following ways:
1. Personalize Your Experience: Your information enables us to better respond to your individual needs and interests.
2. Improve Our Website: We continuously strive to enhance our content and offerings based on feedback we receive.
3. Enhance Customer Service: Your data helps us effectively address inquiries, requests, and support needs.
4. Process Transactions: Information may be used to facilitate donations, registrations, or other nonprofit-related transactions.
5. Send Periodic Emails or Updates: The email address you provide may be used to send you information about news, updates, events, or related services, in addition to occasional organizational announcements.
Opt-Out: You can unsubscribe from these emails at any time by contacting us or using the “unsubscribe” link (if provided).
No Sale or Sharing of Personal Information: Your information (whether public or private) will not be sold, exchanged, transferred, or given to any other organization for any reason whatsoever, without your consent, other than for the expressed purpose of providing the service or information requested.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our Website, conducting our nonprofit programs, or servicing you, as long as those parties agree to keep this information confidential and adhere to data protection laws.
We may also release your information when we believe release is appropriate to:
- Comply with the lawyer respond to legal processes
- Enforce our Website policies
- Protect our rights, property, or the safety of our organization or others
Non-personally identifiable visitor information (e.g., aggregated site traffic data) may be provided to outside parties for marketing, advertising, or other permissible uses.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information.
Financial Information: After a transaction, your private information (e.g., credit card numbers) isnotstored on our servers for more than 30 days unless you engage in an ongoing participation (e.g., recurring donations or a long-term program), in which case your data may be retained for the duration specified in a written agreement or contract.
5. Cookies & Third-Party Tracking
Cookies are small files transferred to your computer’s hard drive (through your web browser) that enable us to recognize your browser and capture certain information.
Why We Use Cookies: Remember and process items (e.g., donation details)Understand and save your preferences for future visitsCompile aggregate data about site traffic and site interactions for improved user experience
We may contract with third-party service providers to help us better understand our visitors. These providers are not permitted to use the information collected on our behalf except to assist us in conducting or improving our nonprofit activities.
Third-Party Use of Cookies: These service providers may collect information associated with your personal data or track your online activities over time and across different websites, potentially offering interest-based or behavioral advertising. We do not authorize them to use your information except to help our organization operate effectively.
6. Third-Party Links
Occasionally, we may include or offer third-party products or services on our Website. These external sites have independent privacy policies, and we have no responsibility or liability for their content or activities. Nonetheless, we aim to protect the integrity of our site and welcome any feedback about these links.
7. Email Policies
Emails from our organization will:
- Clearly state who the email is from
- Contain details on how to contact the sender
- Provide clear instructions to remove yourself from our mailing list (opt-out) so you receive no further communication from us if desired
8. Children’s Online Privacy Protection Act (COPPA)
In compliance with COPPA, we do not knowingly collect any information from individuals under the age of 13. Our Website, events, and services are directed at individuals who are at least 13 years old or older.
9. Online Privacy Policy Scope
This Privacy Policy applies only to information collected through our Website or electronic communications and not to information collected offline.
10. Your Consent
By using the Website or by clicking to accept or agree to our Terms when this option is presented, you acknowledge and agree to be bound by this Privacy Policy.
11. Changes to Our Privacy Policy
We may update this Policy from time to time. Any changes will be posted on this page, and the “last modified” date will be updated accordingly.
Last Modified: 03/18/2025
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Metamorphosis Collective
4704 Sunset Trail,
Austin TX 78745
At Metamorphosis Collective, all of our services are delivered entirely online. We do not offer any face-to-face or physical office interactions with clients. Our coaching programs are fully virtual and hosted through:
Live Zoom calls
Online written assignments
Digital resource libraries
Online community platforms for peer and mentor support
Once a client enrolls, they immediately gain access to their program orientation, a detailed calendar, and participation links for all scheduled sessions. Participation requires an internet-connected device and a willingness to engage fully in the online format.
This policy ensures transparency in how services are delivered and sets clear expectations before and after program enrollment.
We offer two distinct money-back guarantees, based on the program selected. Each policy is structured to reflect our commitment to transformation while honoring client responsibility and participation.
Year-Long Practitioner Training Program Refund Policy
You are eligible for a 100% refund of your program fee only if the following conditions are fully met:
You attend all required live Zoom sessions during the first 6 months of the program.
You complete all written assignments on time.
You fully participate in the process as instructed.
You do not experience meaningful results, despite meeting the above criteria.
Conditions:
Refund requests must be submitted in writing within 7 days after the 6-month mark.
All criteria must be met in full. No exceptions.
We do not offer refunds for any other reason (e.g., scheduling issues, personal circumstances, or changes of mind).
This policy is in place to honor both your transformation and the integrity of our work.
12-Week Program Refund Policy
We also offer a money-back guarantee for our shorter 12-week program, under the following terms:
You are eligible for a 100% refund of your program fee if:
You attend all live coaching calls during the entire 12 weeks.
You complete all written assignments on time.
You fully participate in the process as instructed.
You do not experience meaningful results, despite full participation.
Conditions:
You must meet all requirements in full to qualify.
Requests for refunds must be submitted in writing within 7 days after the initial 45-day period.
This guarantee is only valid for clients who have demonstrated complete engagement and compliance.
No exceptions. We do not offer refunds for any other reason.
If you fulfill all your responsibilities and do not experience a shift, we will honor this guarantee. If you do not meet the outlined conditions, you will not be eligible for a refund.
Summary:
All services are virtual. There are no in-person meetings or physical offices.
Refunds are available only for clients who meet very specific participation requirements, as outlined above.
We believe in the power of our programs - and we stand behind that with conditional guarantees to protect your investment and encourage full engagement.
This Website grants you a limited, personal, non-exclusive, non-transferable license to access and use any resources we provide (e.g., free guides, PDFs, or other downloadable content) for your personal or internal organizational use only. You are not permitted to modify, copy, reproduce, create derivative works of, or redistribute our content without express written consent from our organization.
Sharing Our Content:
We welcome you to link back to our Website or share short quotes, provided that you:
- Give clear credit to Metamorphosis Collective
- For excerpts, include a link back to the original page or post
By following these guidelines, you help preserve the integrity of our work while making it accessible to those who need it.